Terms of Service

Use LoungeInsider, with confidence

By accessing or using Lounge Insider, you agree to be bound by these Terms of Service. If you do not accept these terms, please discontinue use of the website and its services.

01

Service usage

Lounge Insider is an informational platform that helps users discover airport lounge access benefits associated with eligible payment cards. We provide information based on publicly available data and user inputs.

LoungeInsider:

  • Is not a financial institution, bank, or payment network.
  • Is not affiliated with or endorsed by any card issuer, bank, airport, or lounge operator unless explicitly stated.
  • Does not issue payment cards or provide financial, legal, or travel advice.
  • Does not make decisions regarding lounge access or eligibility.
02

Accuracy of information

We work to keep our platform up to date; however, lounge programs, card benefits, eligibility criteria, and access policies may change without notice. Users should verify the latest terms and conditions with the relevant card issuer or lounge provider before traveling.

03

No guarantee of availability

The information and recommendations provided by LoungeInsider are intended for informational purposes only. Actual lounge access is determined by the respective card issuer, payment network, airport lounge, or participating program. We cannot guarantee lounge entry, availability, or acceptance.

04

Limitation of liability

LoungeInsider is provided on an "as is" and "as available" basis without any express or implied warranties. To the fullest extent permitted by law, we are not responsible for any loss, inconvenience, denied lounge access, financial decisions, travel disruptions, or other damages resulting from the use of our website or reliance on the information provided.

Contact us

If you have any questions regarding these Terms of Service, please reach out to us at [email protected].